Cool T

Delivery Information

At CTS UK, we strive to provide efficient and reliable delivery services to ensure that you receive your workwear clothing orders promptly. Please review the following delivery information:

International shipments - please get in touch

Dispatch Times

• Plain garments will be dispatched on a next day service which can take 1 - 3 working days
• Your delivery date will be stated in our order confirmation. If you have a customised item, please look out for an artwork approval email that will have to be approved before we can begin production. We operate 7 - 10 working days from artwork approval or 7 - 10 working days if we have your logo on file.
• A new delivery date will be given on artwork approval.
• Free Delivery for all orders over £99 (Ex VAT) and £6.95 if order is under £99 (Ex VAT)

Delivery Tracking

• Our courier partner is DPD who provide full tracking once your order has been dispatched. We will provide you with a dispatch notification and on here will include the courier service and tracing reference number.
• DPD will give you a date of delivery and a one-hour window slot for your delivery time, on the morning of delivery
• DPD can make alternative arrangements for delivery and this can be made once you receive delivery notifications from DPD.
• Delivery times are estimates and may vary based on your location and external factors.
• For international orders, additional customs and import duties may apply. Customers are responsible for covering these charges.